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Job Title : Vice President of Leasing and Maintenance(Services for the Underserved)
Date Posted : March 25, 2021
Type :

Description :


At S:US, we drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness - solutions that contribute to righting societal imbalances. We envision a city where everyone has a roof over their heads. We look for talented people who are uniquely qualified and who are passionate about our mission to serve those in need.

The Vice-President of Leasing & Maintenance is responsible for managing the Leasing and Facilities functions within the Real Estate Group. In particular, the candidate will be required to tailor and administer existing systems for tracking the leasing of 1200+ apartments, 50+ offices and buildings and the execution of thousands of repair work orders every year. The ultimate goals of this position are to (i) ensure that S:US owned buildings and leased spaces are clean and in good repair; (ii) maintain the fiscal integrity and efficiency of the scatter site leased programs; (iii) provide an audit function for the leasing and maintenance groups; and (iv) create redundancies to ensure back up and coverage of a large number of crucial responsibilities and personnel.



  • Evaluate the existing structure of the Maintenance division, as well as the existing personnel, and make recommendations for any changes;
  • Build out the Leasing team (currently only 2 of 4 employees on staff), including hiring a director;
  • Utilize Yardi to its full potential to evaluate the Maintenance team by examining work order reports—which should inform decisions about further staffing and team structures;
  • Work with and develop an outstanding team of leasing and facilities professionals;
  • Exhibit superior leadership skills and serve as the stand-in, when necessary, for the SVP in directing the Real Estate Group and representing the group with S:US executive staff and external stakeholders;
  • Display a strong commitment to S:US’ mission to provide services and supports for individuals with special needs to live with dignity in the community, direct their own lives and attain personal fulfillment.
  • Build and foster proactive and trusting relationships with internal and external stakeholders to achieve organizational goals and objectives;


  • Evaluate the existing protocols and procedures for scatter site lease process,
  • Determine best processes and software to manage scatter site leasing and office leases; currently S:US is using Yardi, as well as Docuware and in house-built software;
  • Direct the daily operations and budgeting of the Leasing and Facilities functions and teams;
  • Evaluate current system and make improvements for addressing promptly and cost effectively all municipal violations (DOB, HPD, FDNY, DOH etc.);
  • Works with the Maintenance Team to establish preventive maintenance programs for all facilities and ensure the plans are working efficiently
  • Evaluate, propose, and negotiate vendor and maintenance contracts to ensure the cleanliness and full operation of all units
  • Support S:US Safety Committee with all recommended safety protocol

Project Planning

  • Develop and drive action plans based on short- and long-term goals and objectives, including emergency and inclement weather preparation and response;
  • Drive and deliver effective planning, management and execution of all maintenance activities
  • Create Key Performance Indicators to monitor and measure areas of improvement and performance effectiveness
  • Oversee compliance of all maintenance and service contracts.
  • Performs other related tasks as assigned or required


  • Communication – Articulate long-term vision in a compelling way that inspires the team, actively engages in discussions with peers, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and in writing.
  • Strategic Thinking – Formulates objectives and priorities and implements plans consistent with the short and long-term interests of the organization. Capitalizes on opportunities and manage risks.
  • Team Leadership – Able to assess and deploy talent against project objectives, focused on developing team talent, leads through delegation and providing opportunity for team to excel, takes decisive action with urgency, leads cross-functional collaboration as needed and execute change.
  • Negotiation – Ability to source and negotiate with vendors for cost saving with supplies and service contracts.
  • Customer Service – Understands cross-functional roles to produce a positive customer experience, makes decisions based on the best interest of the clients.


  • Bachelor’s degree and 10+ years of relevant experience in real estate and maintenance, with a preference for experience in managing property, real estate leasing and/or facilities teams;
  • Proven ability to implement systems to handle large numbers of transactions;
  • Extensive experience using and demonstrable expertise in using Yardi Property Management Software and Microsoft Office Suite (especially Excel);



Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment at 646-565-5894.

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